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March 2019

Corporate Directors Certification Program – Schedule 1 Part II, 2019

March 13 & 14 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Finance for non-Finance Professionals

March 20 & 22 - 9:00 AM to 4:00 PM

A successful “Finance for non-Finance Professionals"  workshop was conducted on March 20 & 22, 2019 at Tamayyaz.  Facilitator: Rolando Abou Zeid Testimonial:  "I have been wanting to attend this workshop for the past 2 years and i am very happy that i have taken the initiative to attend it. the workshop helped me understand the company's financial and understand how they can help in the decision making process." L&D Manager. "It opened a wide window for better understanding of the…

Finance for non-Finance Professionals

March 20 & 22 - 9:00 AM to 4:00 PM

A successful “Finance for non-Finance Professionals"  workshop was conducted on March 20 & 22, 2019 at Tamayyaz.  Facilitator: Rolando Abou Zeid Testimonial:  "I have been wanting to attend this workshop for the past 2 years and i am very happy that i have taken the initiative to attend it. the workshop helped me understand the company's financial and understand how they can help in the decision making process." L&D Manager. "It opened a wide window for better understanding of the…

Lebanese Labor Law

March 27 - 09:00 AM to 05:00 PM

A successful “Lebanese Labor Law"  workshop was conducted on March 27, 2019 at Tamayyaz.  Facilitator: Me. Khalil Deeb Testimonial:  "it was great & would like to attend more workshops!" Corporate Legal Assistant, MDS Sal Holdings. "It was a great experience." - Legal advisor, MEAB Bank.

April 2019

Communicating with Impact – Advanced

April 10 - 09:00 AM to 05:00 PM

Our ability to communicate effectively is one of the most important skills required to succeed in our professional and personal lives. This workshop is intended to provide participants with tools and best practices allowing them to communicate more effectively with customers, colleagues, team members and stakeholders. Through brainstorming sessions, exchange of experiences, role plays, and experiential learning activities, participants will acquire a clear understanding of how they are currently communicating with other and define clear action steps to adjust their…

Corporate Directors Certification Program – Schedule 1 Part III, 2019

April 15 & 16 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 1 Part III, 2019

April 15 & 16 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Writing Effective Policies and Procedures

April 16 - 9:00 AM to 4:00 & April 17 - 9:00 AM to 12:00 PM

Developing clear, accurate and concise policies and procedures creates a solid framework for organizations and ensures things are running smoothly and efficiently while maintaining fairness and consistency. This workshop has been designed to provide participants with tools and best practices to write understandable policies and procedures in order to overcome the risk of mistakes, complexity, misinterpretations and miscommunications.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Managers, Supervisors, HR Professionals, Quality Assurance Professionals responsible of…

Writing Effective Policies and Procedures

April 16 - 9:00 AM to 4:00 & April 17 - 9:00 AM to 12:00 PM

Developing clear, accurate and concise policies and procedures creates a solid framework for organizations and ensures things are running smoothly and efficiently while maintaining fairness and consistency. This workshop has been designed to provide participants with tools and best practices to write understandable policies and procedures in order to overcome the risk of mistakes, complexity, misinterpretations and miscommunications.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Managers, Supervisors, HR Professionals, Quality Assurance Professionals responsible of…

May 2019

Corporate Directors Certification Program – Schedule 2 Part I, 2019

May 02 & 03 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 1 Part IV, 2019

May 02 & 03 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 2 Part I, 2019

May 02 & 03 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 1 Part IV, 2019

May 02 & 03 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Professional Business Writing

May 21 - 9:00 AM to 4:00 PM & May 23- 9:00 AM to 12:00 PM

  A successful “Professional Business Writing"  workshop was conducted on May 21 & 23, 2019 at Tamayyaz.  Facilitator: Ms. Angele Abi Khalil Testimonial:  "It was great, I enjoyed it." - IT, Alfa. "Interesting and very useful in the business language." - Sales Representative. "It was a great informative workshop. I really recommend every business owner/ manager to attend." - Owner, Chronosport.

Professional Business Writing

May 21- 9:00 AM to 4:00 PM & May 23- 9:00 AM to 12:00 PM

  A successful “Professional Business Writing"  workshop was conducted on May 21 & 23, 2019 at Tamayyaz.  Facilitator: Ms. Angele Abi Khalil Testimonial:  "It was great, I enjoyed it." - IT, Alfa. "Interesting and very useful in the business language." - Sales Representative. "It was a great informative workshop. I really recommend every business owner/ manager to attend." - Owner, Chronosport.

[NEW] Creating an Unforgettable Online/Offline Experience

May 27, 28 & 30 - 9:00 AM to 1:00 PM

In today’s market, online channels are taking down grocery stores, small retailers, insurance brokers, etc. who are struggling to remain Key Players. This workshop was specifically designed to equip participants with hands-on Tips and Tools that will help them overcome the traditional business model’s challenges/changes. Through case studies, role plays and experiential learning activities, participants will gain the skills needed to expand their scope, discover the new customers’ purchase decision making process, keep up with their desires and cater to…

[NEW] Creating an Unforgettable Online/Offline Experience

May 27, 28 & 30 - 9:00 AM to 1:00 PM

In today’s market, online channels are taking down grocery stores, small retailers, insurance brokers, etc. who are struggling to remain Key Players. This workshop was specifically designed to equip participants with hands-on Tips and Tools that will help them overcome the traditional business model’s challenges/changes. Through case studies, role plays and experiential learning activities, participants will gain the skills needed to expand their scope, discover the new customers’ purchase decision making process, keep up with their desires and cater to…

[NEW] Creating an Unforgettable Online/Offline Experience

May 27, 28 & 30 - 9:00 AM to 1:00 PM

In today’s market, online channels are taking down grocery stores, small retailers, insurance brokers, etc. who are struggling to remain Key Players. This workshop was specifically designed to equip participants with hands-on Tips and Tools that will help them overcome the traditional business model’s challenges/changes. Through case studies, role plays and experiential learning activities, participants will gain the skills needed to expand their scope, discover the new customers’ purchase decision making process, keep up with their desires and cater to…

June 2019

Corporate Directors Certification Program – Schedule 2 Part II, 2019

June 12 & 13 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 2 Part II, 2019

June 12 & 13 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Supervisory Skills

June 19 & 21 - 09:00 AM to 05:00 PM

This workshop aims to provide participants with the opportunity to optimize essential and effective supervisory skills that will strengthen team work and organizational success. Throughout interactive discussions and Experiential activities, participants will acquire tools and techniques to manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Supervisors and…

Supervisory Skills

June 19 & 21 - 09:00 AM to 05:00 PM

This workshop aims to provide participants with the opportunity to optimize essential and effective supervisory skills that will strengthen team work and organizational success. Throughout interactive discussions and Experiential activities, participants will acquire tools and techniques to manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Supervisors and…

July 2019

Corporate Directors Certification Program – Schedule 2 Part III, 2019

July 10 & 11 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 2 Part III, 2019

July 10 & 11 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

August 2019

Lebanese Labor Law

August 20 - 9:00 AM to 4:00 PM

  A successful “Lebanese Labor Law"  workshop was conducted on August 20, 2019 at Tamayyaz.  Facilitator: Me. Khalil Deeb Testimonial:  "Ideal for advanced knowledge in labor law that meets all the Functions of the company." -Senior PMO Engineer, MAN Enterprise. "It is sufficient and involves lots of info related to the labor law." - Purchasing and administrative Coordinator, Soft Flow.

September 2019

Building a Unique Customer Experience

September 03 - 9:00 AM to 4:00 PM & September 04 - 9:00 AM to 12:00 PM

A successful “Building a Unique Customer Experience"  workshop was conducted on September 03 & 04, 2019 at Tamayyaz.  Facilitator: Mr. John Achkar Testimonial:  "Very helpful. Would totally recommend it." - Branch Manager, EverythinK. "Very useful and helpful." - Chief Accountant, Wakilni. "This workshop was beneficial on the personal level and towards the company I am working in." - EIGL Coordinator, Tamayyaz.

Building a Unique Customer Experience

September 03 - 9:00 AM to 4:00 & September 04 - 9:00 AM to 12:00 PM

The purpose of this workshop is to provide participants with tips allowing them to develop profitable and sustainable relationships with customers by enhancing their customer service abilities. Through case studies, role-plays and experiential learning activities, participants will be equipped with the skills needed to handle and solve customer complaints whenever they occur and turn them into positive events. By the end of the workshop, the facilitator will give participants insights to create their Personal Action Plan in order to create…

Corporate Directors Certification Program – Schedule 2 Part IV, 2019

September 11 & 12 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 2 Part IV, 2019

September 11 & 12 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Building a Unique Digital Mindset

September 16 - 9:00 AM to 4:00 PM & September 17 - 9:00 AM to 12:00 PM

A successful “Building a Unique Digital Mindset"  workshop was conducted on September 16 & 17, 2019 at Tamayyaz.  Facilitator: Mr. Michel Achkar Testimonial:  "Very good and interactive" - Web Specialist, Saradar. "Loved the workshop. Very interactive, informative & organized. Very Constructive" -Ad & Promo Coordinator, Algorithm "Good material & beneficial information. it was very constructive." - Head of Bank of Beirut Finance and Audit.

Building a Unique Digital Mindset

September 16 - 9:00 AM to 4:00 PM & September 17 - 9:00 AM to 12:00 PM

This workshop will support Entrepreneurs, SMEs, and Organizations in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales - and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants will enrich their path towards building their digital mindset.…

Corporate Directors Certification Program – Schedule 11 Part I, 2019

September 18 & 19 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 11 Part I, 2019

September 18 & 19 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

October 2019

Communicate Like a Pro in 6 hours

October 03 - 9:00 AM to 4:00 PM

This workshop is designed to build a base for successful verbal communication in the workplace. By the end of this workshop, participants will be able to handle more professional communications and gain the needed Tips and Techniques to build confidence and successfully transmit any type of message to others. Through this workshop, participants will be able to master the basics of Communication and acquire practical tools that will add value to their interaction with others in and out of the…

Corporate Directors Certification Program – Schedule 11 Part II, 2019

October 09 & 10 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Supervisory Skills

October 10 & 11 - 09:00 AM to 04:00 PM

This workshop aims to provide participants with the opportunity to optimize essential and effective supervisory skills that will strengthen team work and organizational success. Throughout interactive discussions and Experiential activities, participants will acquire tools and techniques to manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Supervisors and…

Corporate Directors Certification Program – Schedule 11 Part II, 2019

October 09 & 10 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Supervisory Skills

October 10 & 11 - 09:00 AM to 04:00 PM

This workshop aims to provide participants with the opportunity to optimize essential and effective supervisory skills that will strengthen team work and organizational success. Throughout interactive discussions and Experiential activities, participants will acquire tools and techniques to manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Supervisors and…

Finance for non-Finance Professionals

October 16 - 9:00 AM to 4:00 PM & October 18 - 9:00 AM to 04:00 PM

By raising Financial Awareness, we will be able to better manage our revenues, costs, profits, and cash. During this workshop, participants will acquire the skills needed to read and interpret their Financials particularly the Balance Sheet, Profit & Loss Account as well as Cash Flow statements which guide organizations and professionals to make more effective decisions. Participants will also be able to assess the impact of their daily decisions on the organization’s Financial health and think of how they can…

Finance for non-Finance Professionals

October 16 - 9:00 AM to 4:00 PM & October 18 - 9:00 AM to 04:00 PM

By raising Financial Awareness, we will be able to better manage our revenues, costs, profits, and cash. During this workshop, participants will acquire the skills needed to read and interpret their Financials particularly the Balance Sheet, Profit & Loss Account as well as Cash Flow statements which guide organizations and professionals to make more effective decisions. Participants will also be able to assess the impact of their daily decisions on the organization’s Financial health and think of how they can…

November 2019

Emotional Intelligence: Operating in Crisis Mode

November 18 - 9:00 AM to 4:00 PM

During this workshop, you will foster your own personal power and break the behavioral habits that sabotage your productivity and threaten your personal and professional relationships. Using Tamayyaz proven tips and tools combined with international models, you will learn to transmute damaging emotional reactions into constructive standout responses when in emotionally charged situations. You will also acquire practical skills that will help you achieve greater satisfaction at work and at home.   -Discounts Available for multiple registrations on Public Workshops…

Succession Planning

November 21 - 09:00 AM to 04:00 PM

Gain the necessary skills to develop and implement an effective succession plan based on your organization’s current and future needs. Learn about the building pillars of the Family Business, what differentiates Family Businesses and what kind of challenges lay ahead. Develop the understanding of the main practical tools used by accredited academics in evaluating the Family Business and techniques to follow in implementing succession in a Family Business.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target…

Selling Anything to Anyone

November 26 - 9:00 AM to 4:00 PM

Gaining unique selling skills and closing deals successfully is the aim of every salesperson, team leader, and organization. During this workshop, participants will be exposed to a practical sales process from prospecting to closing and maintaining sustainable relationships with clients. Through interactive discussions, role plays, case studies presented by a sales expert with more than 35 years of experience in multinational companies, participants will acquire tips and best practices allowing them to drive results, win customers and retain them.  …

Compliance Workshop

November 28 - 09:00 AM to 04:00 PM

This workshop aims to build an effective compliance function for your organization. Through interactive discussions and examples, you will be able to identify the considerations impacting the placement of a compliance function and discover the approaches of creating a compliance program. You will then be introduced to techniques and best practices allowing your organization to measure the effectiveness of those programs.   -Discounts Available for multiple registrations on Public Workshops Sessions-   Target Audience Compliance department team members, Legal advisors,…

December 2019

Building a Unique Digital Mindset

December 02 - 9:00 AM to 4:00 PM & December 03 - 9:00 AM to 12:00 PM

This workshop will support Entrepreneurs, SMEs, and Organizations in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales - and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants will enrich their path towards building their digital mindset.…

Building a Unique Digital Mindset

December 02 - 9:00 AM to 4:00 PM & December 03 - 9:00 AM to 12:00 PM

This workshop will support Entrepreneurs, SMEs, and Organizations in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales - and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants will enrich their path towards building their digital mindset.…

Corporate Directors Certification Program – Schedule 11 Part III, 2019

December 09 & 10 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 11 Part III, 2019

December 09 & 10 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Customer Experience in Time of Crisis

John Achkar Entrepreneur & Customer Experience Expert Talent Development Division Manager & Soft Skills Facilitator A result-oriented and passionate Entrepreneur and Customer Experience Expert who supports Small and Medium Organizations to better cater to and retain Customers. John demonstrates advanced sales techniques; his proven record of building sustainable relationships, dealing with diversified cultures and driving results helped him transform sales into growth and empowered him into challenging the norms of conventional selling. Currently, John is the co-founder and CEO of…

Communication in Time of Crisis

Joanna Abou Jaoude Joanna Abou Jaoude is a seasoned management consultant with primary focus on people and technology. After working with leading organizations such as Deloitte Consulting, Amazon, and Oracle globally, she is now recognized for her work in helping the successful establishment of startups in different sectors across the Middle East. She is a BA and an MA graduate from the Saint Joseph University in Beirut and she specialized in Organizational Behavior at the London School of Economics. She…

January 2020

Human Resource Practices in Time of Crisis

Rana Falah Karam HR Business Partner, SHRM - SCP Certified Internal Auditor An energetic and enthusiastic HR consultant & facilitator known for her professionalism and motivation. Rana has an extensive background in Human Resources including performance management, 360-degree feedback, recruitment, and policies & procedures; she is passionate about helping organizations hire and retain the best talent to drive business success. Prior to joining Tamayyaz, Rana restructured and re-engineered the HR department of a multinational organization and handled over 20 HR…

Corporate Directors Certification Program – Schedule 11 Part IV, 2020

January 15 & 16, 2020 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Creative Thinking in Time of Crisis

Josephine Abou Abdo Entrepreneur, Food Anthropologist Designer for social Innovation Interior Architect A passionate multidisciplinary designer and problem solver, honing this ability across product, service, and food design for innovation. She focuses on spreading creative thinking as a tool for change and innovation across businesses and enterprises. Currently, Josephine is the co-founder of “Saj Stories”, a social platform and traveling tables that curates experiences to empower women and celebrate the Lebanese culinary heritage. Given the social, economic, and cultural problems…

Corporate Directors Certification Program – Schedule 11 Part IV, 2020

January 15 & 16, 2020 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Compliance to Labor Law in Time of Crisis

January 22, 2020 From 4:00 PM till 6:00 PM

Me. Khalil Dib Attorney at Law Facilitator – Labor Law, NSSF Law, Civil Law and Penal Law A reputable professional whose high regard of the law and passion for justice are undeniable. Me. Dib is a dedicated expert with a flagrant affinity for the ethical practice of the law and a broad expertise in numerous judicial fields. Me. Dib holds a bachelor’s degree in law from the Lebanese University and brings over 20 years of experience. Having trained in a…

Couple Agility in Time of Crisis

Fadi El Halabi Clinical psychologist, psychotherapist Counsellor for couples and adults  Fadi has been counseling couples in Lebanon and at a regional level, for over sixteen years. In Lebanon and the region, he has initiated a “culture of couple’s wellness” by bringing the topic forward on various media platforms – TV, radio, press, social media; with a special emphasis on TV where he has been operating on MTV as a guest specialist for over eight years, every week. He founded…

February 2020

What you Need to Know About NSSF

Eliane Zoghbi Gemayel HR & NSSF Professional As a dynamic and passionate HR professional & NSSF expert, Eliane grew an extensive background in Human Resources including management of the NSSF affairs, compensation and benefits, administration, recruitment, payroll and policies & procedures. Eliane is currently appointed as the Head of the Medical Division of the HR Department at one of the biggest Lebanese Banks. Prior to joining the bank, she honed her experience in different sectors through establishing the HR department…

Corporate Directors Certification Program – Schedule 13 Part I, 2020

February 17 & 18 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Accessing International Markets in Time of Crisis

February 18 - 9:00 AM to 4:00 PM

The course develops a conceptual framework to explain international trade operations. Sufficient attention is given to important issues affecting export trade. It will provide the basic foundations of international marketing and then explain how companies can grow by going abroad or sourcing ideas/expanding into other countries. Based on key business needs, it will provide participants with a common grounding in international market access as well as tools to understand the market access environment, plan strategy, and optimize access tactics to…

Corporate Directors Certification Program – Schedule 13 Part I, 2020

February 17 & 18 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Digital Currency Roundtable

Facilitator Philippe W. Zgheib is a senior Fulbright scholar in business ethics, start-up entrepreneurship, and strategic management. He holds a PhD in economics (1994) and a civil engineering doctorate (1990) from Utah State University in the USA. He has served actively in academia, and in business practice since 1984 both in the USA and overseas. Dr Zgheib is a widely established corporate consultant and executive business moderator with private corporations, global and domestic. His current business research is specialized in…

March 2020

Dealing with Angry Customers in Time of Crisis

What is this Roundtable About: Regardless of where you work – if you’re in contact with people, the case of the angry customer comes up eventually. Effectively dealing with upset, frustrated clients is an important rare skill. It often means the difference between holding onto a customer, regaining trust or tarnishing your company’s reputation. It is even more difficult to do so in time of crisis. Sandra will share her extensive experience in the hospitality and travel industry with customer…

Corporate Directors Certification Program – Schedule 13 Part II, 2020

March 11 & 12 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 13 Part II, 2020

March 11 & 12 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Creative Thinking

March 13, 2020 - 9:00 AM Till 4:00 PM

Research from IBM, RMIT and other global sources shows that CEOs and executives believe creativity is a skill to reach innovative and unique change within the company. Unfortunately, other research confirms that many professionals don’t believe they are creative, and even if they were, they wouldn’t be able to apply their creativity to problems in the workplace. This workshop is designed to collectively discover the creative side of the participants through active creative thinking exercises. It will also tackle the…

Team Productivity in Time of Crisis

March 18, 2020 - 4:00 PM Till 6:00 PM

Moderated by Ms. Rana Falah Karam HR Business Partner, SHRM - SCP Certified Internal Auditor An energetic and enthusiastic HR consultant & facilitator known for her professionalism and motivation. Rana has an extensive background in Human Resources including performance management, 360-degree feedback, recruitment, and policies & procedures; she is passionate about helping organizations hire and retain the best talent to drive business success. Prior to joining Tamayyaz, Rana restructured and re-engineered the HR department of a multinational organization and handled…

Increase Your Sales Online in Time of Crisis

March 25, 2020 - 4:00 PM Till 6:00 PM

John Achkar Entrepreneur & Customer Experience Expert Talent Development Division Manager & Soft Skills Facilitator A result-oriented and passionate Entrepreneur and Customer Experience Expert who supports Small and Medium Organizations to better cater to and retain Customers. John demonstrates advanced sales techniques; his proven record of building sustainable relationships, dealing with diversified cultures and driving results helped him transform sales into growth and empowered him into challenging the norms of conventional selling. Currently, John is the co-founder and CEO of…

Stress Management in Time of Crisis

Merch 27 - 4:00 PM Till 6:00 PM

Joewey Ann Semaan Psychologist Joewey Ann is a Psychologist and a Psychosocial Support Expert, with an intense passion for developing individuals’ skills and capabilities through interactive workshops. Her personal experience in the workplace environment with International, Non-Governmental and Private Organizations impels her to accentuate the importance of supporting team members’ development continuously throughout their journey in their respective organizations. She believes in the never-ending ability to develop intra-personal and inter-personal soft skills such as Communication, Stress Management and Emotional Intelligence…

April 2020

Creative Thinking to Surf The Crisis

April 02, 2020 - From 3:00 PM till 6:00 PM

This workshop is designed to collectively discover the creative side of the participants through active creative thinking exercises. It will also tackle the definitions and principles of strategic problem solving, the different ways people think creatively, and common techniques for generating ideas in different settings. We believe that it’s time we shift from the negative into the positive through shifting perspectives and imagining alternative futures. Target Audience Business professionals willing to start adapting a new way of thinking within their…

Change Management Round Table

April 03, 2020 - From 4:00 PM till 6:00 PM

Moderated By Sandra Haddad Sandra has over 15 years of extensive operational, business development, Sales, marketing, coaching, internal controls and productivity/efficiency improvements experience in diverse sectors of the hospitality industry including hotels, restaurants, catering and travel agencies. Her proven ability to lead, manage and constantly improve operations, impact business growth and maximize profits offered her many opportunities: she was part of the pre-opening team of 2 five stars hotels, a winery domain and many restaurants in addition to holding the…

Happiness at E-Work Round Table

April 07, 2020 - From 4:00 PM till 6:00 PM

Round Table Topics: - How to keep your team motivated while working from home. - How to make sure your team is happy during the e-meetings. - How to keep your company is coping with the team’s personal challenges. - How to use this crisis as an opportunity for team building.           Joseph Matta As a Chief Happiness Officer and an Accredited Coach from ICF, Joseph is currently heading the Talent Development Function at Holdal Abou…

Corporate Directors Certification Program – Schedule 13 Part III, 2020

April 08 & 09 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program – Schedule 13 Part III, 2020

April 08 & 09 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Leadership and Mental Toughness to Navigate the Crisis

April 14 & 15, 2020 - From 9:00 AM till 12:00 PM

Objectives Developing Mental Toughness in time of crisis training incorporates the Mental Toughness program, a scientific tool developed in the UK by AQR International. It is a tool to help understand how Entrepreneurs/Leaders/Managers respond to stress, pressure, opportunity and challenge and how this ability can be enhanced in time of crisis.  The training focuses on increasing performance, well-being, agility, positive behaviors and aspirations. Outlines • Introduction to Mental Toughness, Models and Good Practices. • Developing Motivation, Resilience & a Positive…

Leadership and Mental Toughness to Navigate the Crisis

April 14 & 15, 2020 - From 9:00 AM till 12:00 PM

Objectives Developing Mental Toughness in time of crisis training incorporates the Mental Toughness program, a scientific tool developed in the UK by AQR International. It is a tool to help understand how Entrepreneurs/Leaders/Managers respond to stress, pressure, opportunity and challenge and how this ability can be enhanced in time of crisis.  The training focuses on increasing performance, well-being, agility, positive behaviors and aspirations. Outlines Introduction to Mental Toughness Models and Good Practices. Developing Motivation, Resilience & a Positive Mindset. Dealing…

Valuing Diversity in Time of Crisis

April 15, 2020 - From 4:00 PM till 6:00 PM

Outlines: In a framework of power dynamics and competition, Diversity is among the most fragile elements. “Otherness” can be perceived as obstacle for self-growth, progress, success, and even safety. It can also be source of support, complementary, empathy, solidarity and creativity; yet this is only possible for those who have the ability and were prepared to deal with it positively. Usually crisis increase anxiety. Therefore, it either increase fear from the “other”, or solidarity. Let’s discuss together how we can…

May 2020

Circular Economy & EcoDesign workshop

May 05, 2020 - From 3:00 PM till 5:30 PM

Outline: An introduction to sustainability and the Circular Economy: what is it all about, how could it be applied, what are the challenges? What is meant by eco-designing? How can you design in an environmentally-friendly way, keeping in mind the full life-cycle of a product, from resource extraction to product disposal? How can you apply such principles to a service too? A few practical examples from around the world will be presented. The discussion about some of the most important…

Wow Your New Customer And Adapt to the New Buying Behavior

May 07, 2020 - From 9:00 AM till 12:00 PM

Summary People's life changed suddenly and drastically all over the world following the COVID-19 pandemic. So has the consumer's behavior whose spending habits shifted immediately. During this workshop, we will brainstorm on how to anticipate what kind of consumer is emerging, understand emerging consumer behaviors and identify the temporary reactions from the new normal. Through tips and tools we will share ways to adapt to the new customers' needs to win back and grow your customer base. Target Audience •…

Leadership and Mental Toughness to Navigate the Crisis

May 12 & 13, 2020 - From 9:00 AM till 12:00 PM

Objectives Developing Mental Toughness in time of crisis training incorporates the Mental Toughness program, a scientific tool developed in the UK by AQR International. It is a tool to help understand how Entrepreneurs/Leaders/Managers respond to stress, pressure, opportunity and challenge and how this ability can be enhanced in time of crisis.  The training focuses on increasing performance, well-being, agility, positive behaviors and aspirations. Outlines Introduction to Mental Toughness Models and Good Practices. Developing Motivation, Resilience & a Positive Mindset. Dealing…

Corporate Directors Certification Program – Schedule 13 Part IV, 2020

May 13 & 14 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Leadership and Mental Toughness to Navigate the Crisis

May 12 & 13, 2020 - From 9:00 AM till 12:00 PM

Objectives Developing Mental Toughness in time of crisis training incorporates the Mental Toughness program, a scientific tool developed in the UK by AQR International. It is a tool to help understand how Entrepreneurs/Leaders/Managers respond to stress, pressure, opportunity and challenge and how this ability can be enhanced in time of crisis.  The training focuses on increasing performance, well-being, agility, positive behaviors and aspirations. Outlines Introduction to Mental Toughness Models and Good Practices. Developing Motivation, Resilience & a Positive Mindset. Dealing…

Corporate Directors Certification Program – Schedule 13 Part IV, 2020

May 13 & 14 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

The Future of Talents Round Table

May 14, 2020 - From 5:30 PM till 7:00 PM

Summary Companies and individuals should identify the skills gaps and to engage in a "re-skill" or "up-skill" process to be able to adapt to change. This week, we are collaborating with Don Bosco Cultural Center to discuss the newly needed talents in the Post COVID 19 era. During this round table we will navigate through the skills and talents needed and the ways to develop them.   Rana Falah Karam HR Business Partner, SHRM - SCP Certified Internal Auditor An…

September 2020

Employment of youth in times of crisis

May 14, 2020 - From 5:30 PM till 7:00 PM

Joanna Abou Jaoude Joanna Abou Jaoude is a seasoned international management consultant. She worked over the past 15 years for organizations such as Deloitte, Amazon, Oracle, and others. She is an experienced facilitator and writer as well. She is currently engaged on local development projects in the Lebanese community with the European Bank for Reconstruction and Development and several UN agencies. Her area of expertise lies in capacity building, change management, employment, and enterprise development.   Summary A three-hour interactive…

November 2020

CV Writing Workshop – What it Takes to Stand Out

November 26, 2020 - From 4h00PM to 5h30PM

Summary Your CV is your first selling tool at a prospective employer. With hundreds of CVs received to each job posting, employers or recruiters form their opinion on the potential candidate in a glance at the CV and base their decision on whether to shortlist or overlook the applicant accordingly. Through this workshop, participants will learn how to make their CV stand out with relevant information and attractive template that ensure a great first impression for the right position. While…

December 2020

Struggle Less with E-Learning

December 9, 2020 - From 6h00PM to 7h30PM

Our free webinar “Struggle Less with E-learning” developed for parents to help them understand, cope and adapt more smoothly to distance learning along with their children, during these challenging times.

February 2021

Homeschooling: Challenges and Solutions Webinar

February 25, 2021 - From 6h30PM to 8h00PM

Summary In this webinar we will discuss the following main points: 1. Understand the challenges parents and children go through during homeschool. 2. Tips on supporting the child during the online work. 3. Tips to support parents to set their minds into embracing the challenge. Learning Outcomes: Parents will be able to: 1. Provide the right physical setting and understand its importance for focus. 2. Identify certain emotions and know how to deal with them. 3. Understand the reason behind…

March 2021

Resume Writing Workshop

March 4, 2021 - From 6h30PM to 8h00PM

Summary Your Resume is your first selling tool at a prospective employer. With hundreds of Resumes received to each job posting, employers or recruiters form their opinion on the potential candidate in a glance at the Resume and base their decision on whether to shortlist or overlook the applicant accordingly. Through this workshop, participants will learn how to make their Resume stand out with relevant information and attractive template that ensure a great first impression for the right position. While…

Science of Well Being Roundtable

March 11 - 6h30 to 8h00

During this roundtable we will discuss the: - Psychological immune system - Difference between Synthetic Happiness and Natural Happiness - Cognitive biases that hinder our ability to achieve Happiness - challenges that affect our wellbeing - Positive Thinking vs. Positive Action - Brain rewiring Facilitated by: Sumer Ziady - MS Cognitive Neuroscience and Neuropsychology.

Public Speaking Workshop

March 25 & March 29 from 5h00PM to 7h00PM

Outline: - Communication skills - verbal and non-verbal: tools & techniques - Listening skills - E-charisma: communicating in the time of online meetings and events - Overcoming the fear of public speaking Facilitated by: Asma-Maria Andraos Communications and PR Expert Asma Andraos is managing partner of Stree, a Beirut-based events design & production firm launched in 1999. In the past few years, Asma and her partner have managed to grow Stree into a well-established event marketing and live communication agency…

April 2021

Mental Toughness in Time of Crisis – Roundtable

April 01 from 12h00 to 1h00 PM

Facilitated by: Najat Rizk Serial Entrepreneur, Communication Strategy Expert, Executive Business Mentor. NAJAT RIZK is an award winner of Harvard’s Michael Porter All World Program for the fastest growing company and highest intensity serial woman entrepreneur for two consecutive years. This year, she received the “Exceptional Women of Excellence” Award at WEF (Women Economic Forum) for her achievements as an entrepreneur in the Middle East. She is a serial entrepreneur and a pioneer in media and communication in the Middle…

Building a Unique Digital Mindset workshop

April 27, 28, 29 & 30 from 5h00 to 7h30 PM

Summary This workshop will support business professionals in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales -  and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants can achieve an intermediate level in Digital Marketing and enrich…

May 2021

Emotional Intelligence workshop

May 10 from 9h30 AM to 3h30 PM

Summary During this workshop you will foster your own personal power and break the behavioral habits that sabotage your productivity and threaten your personal and professional relationships. Using Tamayyaz proven tips and tools combined with international models, you will learn to transmute damaging emotional reactions into constructive standout responses when in emotionally charged situations. You will also acquire practical skills that will help you achieve greater satisfaction at work and at home. Learning Outcome By the end of this workshop,…

Leadership and Mental Toughness workshop

May 26 & 27 from 3h30 PM to 7h00 PM

Summary This workshop is designed to introduce the mental toughness program for mid-management team members in order to equip them with a unique and essential set of tools and leadership skills. The workshop has been specifically designed to help participants develop resilience with a confident positive outlook which translates into a behavioral change. Learning Outcome By the end of this workshop, participants will be able to: Understand the four components of the Mental Toughness To be truly Self-Aware about their…

June 2021

Rewire Your Brain workshop

June 10 & 11 from 4h00 PM to 7h00 PM

Summary Taking care of our wellbeing has a reputation of being difficult, as it requires discipline and dedication. Something that is embedded in every human being’s brain is the ability to question our current reality and wonder how we can improve our general sense of wellbeing. In this workshop, you will learn about the general concept of happiness, what may hinder our progress, and the different techniques and skills that you can use and focus on in your daily life…

Professional Business Writing workshop

June 17 & 18 from 3h00 PM to 6h00 PM

Summary The Objective of this workshop is to build a base for an effective written communication in Business, to equip participants with the needed tools to enhance their written business communication in English and efficiently convey messages. Through individual and team exercises and applications, participants will be able to develop professional and effective written messages while avoiding some of the most common mistakes in Business Writing. Learning Outcome By the end of this workshop, participants will be able to: Express…

Building an Advanced Customer Digital Experience workshop

June 23 & 24 from 3h00 PM to 6h00 PM

Summary In today’s market, digital transformation is forcing companies to change their business models and adapt to the new market reality. During this interactive workshop, participants will develop – through case studies, role plays and group discussions – a profitable and sustainable Digital Customer Experience Mindset. Participants will gain essential skills to tackle challenges and capitalize on them to guarantee their customers’ satisfaction. They will also draft their Personal Action Plan, a crucial tool to ensure and uphold a high…

July 2021

Building a Unique Digital Mindset workshop

July 13, 14, 15 & 16 from 4h30 to 7h00 PM

Summary This workshop will support business professionals in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales -  and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants can achieve an intermediate level in Digital Marketing and enrich…

August 2021

Building an Advanced Customer Digital Experience workshop

August 25 & 26 from 3h00 PM to 6h00 PM

Summary In today’s market, digital transformation is forcing companies to change their business models and adapt to the new market reality. During this interactive workshop, participants will develop – through case studies, role plays and group discussions – a profitable and sustainable Digital Customer Experience Mindset. Participants will gain essential skills to tackle challenges and capitalize on them to guarantee their customers’ satisfaction. They will also draft their Personal Action Plan, a crucial tool to ensure and uphold a high…

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