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January 2018

Emotional Intelligence

January 16, 17 & 18

A successful one on one “Emotional Intelligence” workshop was conducted on January 16, 17 & 18, 2018 in Tamayyaz. Testimonial:  "An eye opening experience, with many takeaways..." - Head of CSR, Bank Audi.

Emotional Intelligence

A successful one on one “Emotional Intelligence” workshop was conducted on January 16, 17 & 18, 2018 in Tamayyaz Testimonial: "An eye opening experience, with many takeaways..." - Hazmig Khoury, Head of CSR

Emotional Intelligence

A successful one on one “Emotional Intelligence” workshop was conducted on January 16, 17 & 18, 2018 in Tamayyaz. Facilitator: Rita Rizk Testimonial:  "An eye opening experience, with many takeaways..." - Head of CSR, Bank Audi.

Measuring the Intangibles: Return on Investment (ROI) for Learning & Development

January 29 & 30

A successful “Measuring the Intangibles: Return on Investment (ROI) for Learning & Development” workshop was conducted on January 29 & 30, 2018 in Tamayyaz.  Facilitator: Rita Sebaaly Safar Testimonials:  "I really enjoyed the program and the provider also. I met new people in my field and I liked the interaction in the class and the information - Student. "The workshop was direct and to the point & tackled the actual challenges and mistakes HR people or Companies do when it comes…

March 2018

Management Development Program

March 06 & 08

A successful “Management Development Program” workshop was conducted on March 06 & 08, 2018 in Tamayyaz.  Facilitator: Angele Abi Khalil & Rana Falah Karam Testimonials:  "Very nice experience, we shared a lot of problems and found solutions to them." - Service Manager, Medevco. "Interesting, yet fun workshop!" - MARCOM Team Leader, CCCL.

Customer Service: Tips to Increase Profitability

March 12 & 14

A successful “Customer Service: Tips to Increase Profitability"  workshop was conducted on March 12 & 14, 2018 in Tamayyaz.  Facilitator: Angele Abi Khalil Testimonials: "Excellent experience" - Service Manager, Medevco. "I like it too much, it was clear + friendly" - Manager, Maliks.

Professional Business Writing

March 20 & 23

A successful “Professional Business Writing"  workshop was conducted on March 20 & 23, 2018 in Tamayyaz.  Facilitator: Angele Abi Khalil Testimonial:  "Awesome, as usual" - HR, Climate Technology. "It was a nice workshop, I enjoyed it." - Group HR Manager, MT Holding.

April 2018

Measuring the Intangibles: Return on Investment (ROI) for Learning & Development

April 19 & 24

A successful “Measuring the Intangibles: Return on Investment (ROI) for Learning & Development” workshop was conducted on April 19 & 24, 2018 in Tamayyaz.  Facilitator: Rita Sebaaly Safar Testimonials: "It was so beneficial, very rich knowledge related to my work, time was so suitable and comfortable" - Staff Affairs MD, St. Georges Hospital. "Good in communication with & exchange of experience between the audience. It is fully useful and comfortable" - Nursing Director, SGH. "Enthusiastic, multi-informal, new ideas..I feel satisfied" - Atlas…

Brand & Product Management

April 20 & 21

A successful “Brand & Product Management” workshop was conducted on April 20 & 21, 2018 in Tamayyaz. Facilitator: Lara Nassar Testimonial:  "The experience was great. The workshop was enriching and refreshed my memory regarding Brand & Product" - Online Banking Officer, FNB.

Brand & Product Management

April 20 & 21 - 09:00 AM to 04:00 PM

This workshop is designed to build a base for reliable Brand & Product Management. By the end of this workshop, participants will gain the needed tips and techniques to be able to conduct an unfailing branding process and strategically integrate into the market. -Discounts Available for multiple registrations on Public Workshops Sessions- April 20 & 21 - 09:00 AM to 04:00 PM Target Audience Brand managers who are eager to structure and enhance their operation Account executives who are determined…

May 2018

Public Speaking & Presentation Skills

May 04 & 08

A successful “Public Speaking & Presentation Skills” workshop was conducted on May 04 & 08, 2018 in Tamayyaz. Facilitator: Angele Abi Khalil Testimonials:   "Very Interesting, it meets our expectations" - Quality Assurance Officer, Solupharm. "I would recommend this workshop for anyone because it's very helpful and self-improving. It's my first but not my last training in Tamayyaz. Thank you so much" - HR/Clinical Training, The Laser Clinic. "It really made it possible for me to prepare and deliver a presentation or to…

Public Speaking & Presentation Skills

April 17 & 23 - 09:00 AM to 04:00 PM

Join us to acquire the skills and tips needed in order to make impactful presentations to any group of audience, promote a sustainable client relationship, build credibility and help communicate ideas with clarity. During this workshop, you will build and practice techniques to structure presentations embedding vocal and visual aids and engage with your audience from start to finish. Throughout the workshop, Tamayyaz team will give you the insights on how to manage audience behaviour and interaction while confidently answering…

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Lebanese Labour Law

April 25th - 09:00 AM to 04:00

This workshop will provide participants with a practical knowledge related to the practices and application of the Lebanese Labor Law. The purpose is to help organizations and professionals avoid the negative consequences that might result from the misinterpretation of the code of Labor. This workshops will not eliminate the need to refer to lawyers in case of specific inquiries; however, HR professionals will get acquainted to common practices required for their daily operational needs and requirements. -Discounts Available for multiple…

June 2018

On the Job HR Implementation

June 05, 12, 21, 26 & July 03 - 09:00 AM to 05:00 PM

During this workshop, you will be equipped with tools and best practices allowing you, as HR Practitioner, to drive the implementation of the HR framework. Through case studies, role-plays and our HR toolkit you will build an expert Human Resources mind-set and acquire robust, comprehensive and easy to use HR practices. By the end of the workshop, Tamayyaz team will give you insights to create your Personal Action Plan in order to succeed the implementation of an effective HR Framework…

On the Job HR Implementation

During this workshop, you will be equipped with tools and best practices allowing you, as HR Practitioner, to drive the implementation of the HR framework. Through case studies, role-plays and our HR toolkit you will build an expert Human Resources mind-set and acquire robust, comprehensive and easy to use HR practices. By the end of the workshop, Tamayyaz team will give you insights to create your Personal Action Plan in order to succeed the implementation of an effective HR Framework…

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

On the Job HR Implementation

During this workshop, you will be equipped with tools and best practices allowing you, as HR Practitioner, to drive the implementation of the HR framework. Through case studies, role-plays and our HR toolkit you will build an expert Human Resources mind-set and acquire robust, comprehensive and easy to use HR practices. By the end of the workshop, Tamayyaz team will give you insights to create your Personal Action Plan in order to succeed the implementation of an effective HR Framework…

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

On the Job HR Implementation

During this workshop, you will be equipped with tools and best practices allowing you, as HR Practitioner, to drive the implementation of the HR framework. Through case studies, role-plays and our HR toolkit you will build an expert Human Resources mind-set and acquire robust, comprehensive and easy to use HR practices. By the end of the workshop, Tamayyaz team will give you insights to create your Personal Action Plan in order to succeed the implementation of an effective HR Framework…

Effective Telephone Skills

June 27 & 29 - 09:00 AM to 12:00 PM 

The way professionals handle Telephone Calls demonstrates their ability and willingness to help and support customers and stakeholders. The purpose of this workshop is to provide participants with the Skills needed to Handle Telephone Calls Effectively and reflect a positive image of the Organization. Through activities and role plays, participants will acquire Tips and Best Practices allowing them to leave a lasting impression in the Callers Minds. -Discounts Available for multiple registrations on Public Workshops Sessions-  June 27 & 29…

Effective Telephone Skills

The way professionals handle Telephone Calls demonstrates their ability and willingness to help and support customers and stakeholders. The purpose of this workshop is to provide participants with the Skills needed to Handle Telephone Calls Effectively and reflect a positive image of the Organization. Through activities and role plays, participants will acquire Tips and Best Practices allowing them to leave a lasting impression in the Callers Minds. -Discounts Available for multiple registrations on Public Workshops Sessions-  June 27 & 29…

July 2018

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Professional Business Writing

  A successful “Professional Business Writing"  workshop was conducted on July 17 & 20, 2018 in Tamayyaz.  Facilitator: Angele Abi Khalil Testimonial:  "I strongly believe that my business writing skills have improved after the training." - Sales Manager, Saramed. "i loved the training and found it highly beneficial. i think the booklet will be highly helpful." - Sales and Marketing Manager, Solupharm. "I would highly recommend this workshop to every person who writes daily emails whether he is a CEO of…

Writing Effective Policies and Procedures

July 24 - 09:00 AM to 04:00 PM & July 26 - 09:00 AM to 12:00 PM

  A successful “Writing Effective Policies & Procedures"  workshop was conducted on July 24 & 26, 2018 at Tamayyaz premises.  Facilitator: Rana Falah Karam Testimonial:  "The workshop was very interesting, rich, and interactive. The facilitator is well experienced and has the knowledge. Different experiences were shared due to the fact that the attendees come from different backgrounds." - Norms & Procedure Officers, Banque Libano-Française. "The overall experience was very interesting. The tools used and the exercises made the session interactive…

Writing Effective Policies and Procedures

Developing clear, accurate and concise policies and procedures creates a solid framework for organizations and ensures things are running smoothly and efficiently while maintaining fairness and consistency. This workshop has been designed to provide participants with tools and best practices to write understandable policies and procedures in order to overcome the risk of mistakes, complexity, misinterpretations and miscommunications. -Discounts Available for multiple registrations on Public Workshops Sessions-  July 24 - 09:00 AM to 04:00 PM & July 26 - 09:00…

August 2018

Work-Life Balance: Time Management & Productivity

August 06 - 9:00 AM to 4:00 PM

  A successful “Work-Life Balance: Time Management & Productivity"  workshop was conducted on August 06, 2018 in Tamayyaz.  Facilitator: Rita Sebaaly Testimonial:  "The workshop was very clear and smooth. The facilitator is very positive, knowledgeable, and passionate about the training. The environment was very nice and pleasant." - Head of Academy, Bank of Beirut. "It was like an alarm for you to start using your time correctly and benefit on a professional and personal level to achieve life and work…

Communicating with Impact

August 08 & 10 - 9:00 AM to 4:00 PM

A successful “Communicating with Impact"  workshop was conducted on August 08 & 10, 2018 in Tamayyaz.  Facilitator: Angele Abi Khalil Testimonial:  "A fun environment, lovely people and facilitators. It makes you seek more workshops ." - Customer Clearance Officer, ELC Transport. "It was a very good experience. The information presented highlights our daily tasks at work and in our personal life. It is good to learn new things which we aren't aware of. It was fun and at the same time beneficiary."…

Communicating with Impact

August 08 & 10 - 9:00 AM to 4:00 PM

This workshop is designed to build a base for successful verbal communication in the workplace. By the end of this workshop, participants will be able to handle more professional communications and gain the needed Tips and Techniques to build confidence and successfully transmit any type of message to others.   Target Audience Individuals who are seeking to establish a strong foundation in Communication while learning the most up to date techniques available in Business Communication.   Learning Outcome Determine means…

September 2018

Corporate Directors Certification Program

September 03 & 04 From 9:00 AM till 4:00 PM

  Covering a wide range of corporate governance issues, the 2nd schedule for 2018 of the Corporate Directors Certification Program has ended today, providing the participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board.. Facilitator: Ousama Mourad & Badri El Meouchi

Corporate Directors Certification Program

September 03 & 04 From 9:00 AM till 4:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Corporate Directors Certification Program

September 05 & 06 - 9:00 AM to 3:00 PM

New participants joined us today to start the first part of Schedule 3 for 2018 of the "Corporate Director Certification" Program.    Facilitator: Badri El Meouchi

Corporate Directors Certification Program

September 05 & 06 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

Customer Service: Tips to increase Profitability

September 17 - 9:00 AM to 4:00 PM & September 18 - 2:30 PM to 5:30 PM

A successful “Customer Service: Tips to Increase Profitability"  workshop was conducted on September 17 & 18, 2018 in Tamayyaz.  Facilitator: John Achkar Testimonial:  "The workshop was Amazing! It was very interactive and fun. the scenarios that were shared were super helpful. I liked the people, the facilitator, and the friendly environment ." -Assistant Operations Manager , G.R.M.C Pest Control. "It was so funny and full of details. i enjoyed it." - Head of Customer Care Department, The Laser Clinic .

Customer Service: Tips to increase Profitability

September 17 - 9:00 AM to 4:00 PM & September 18 - 2:30 PM to 5:30 PM

September 17 - 09:00 AM to 04:00 PM & September 18 - 02:30 PM to 5:30 PM   The purpose of this workshop is to provide participants with tips allowing them to develop profitable and sustainable relationships with customers by enhancing their customer service abilities. Through case studies, role plays and experiential learning activities, participants will be equipped with the skills needed to handle and solve customer complaints whenever they occur and turn them into positive events. By the end…

Finance for non-Finance Professionals

September 19 & 21 - 9:00 AM to 4:00 PM

A successful “Finance for non-Finance Professionals"  workshop was conducted on September 19 & 21, 2018 in Tamayyaz.  Facilitator: Rolando Bou Zeid Testimonial:  "Amazing, so short and rich. Rolando is very Knowledgeable, talented and Professional" - Technical Director. "It was helpful, simple to learn & well pointed & oriented." - CFO, The Laser Clinic.

Finance for non-Finance Professionals

September 19 & 21 - 9:00 AM to 4:00 PM

September 19 & 21 - 09:00 AM to 04:00 PM   By raising Financial Awareness, we will be able to better manage our revenues, costs, profits and cash. During this workshop, participants will acquire the skills needed to read and interpret their Financials particularly the Balance Sheet, Profit & Loss Account as well as Cash Flow statements which guide organizations and professionals to make more effective decisions. Participants will also be able to assess the impact of their daily decisions…

October 2018

Corporate Directors Certification Program

October 08 & 09 - 9:00 AM to 3:00 PM

The Corporate Directors Certification Program is offered by the International Finance Corporation (IFC) along with a selection of institutes of directors across the MENA region. The first of its kind, the program is designed to provide participants with tools to tackle improvement of corporate governance practices, which impact the long-term planning and procedures of the board. Covering a wide range of corporate governance issues, participants will acquire the tools for strategic supervision and administrative control, learn about the board's role…

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